NnokBet Terms & Conditions — What You Need to Know Before You Play

Welcome to NnokBet. These Terms & Conditions ("Terms") apply to your use of the NnokBet platform. By registering or using our services, you are deemed to have accepted these Terms.

NnokBet is an online Sports Betting and gaming platform operating under an international gaming license, serving adult users in Bangladesh and around the world.

It is the user's responsibility to read and understand these terms. If anything is unclear, please contact our support team.

To open an account with NnokBet, you must meet the following requirements:

• You must be at least 18 years of age.
• Online betting must be legal in the country where you reside.
• You must provide complete and accurate information when registering.
• Each person may hold only one account.

Account Security

Keeping your password and login credentials secure is your responsibility. Do not share account access with anyone. If you suspect unauthorized access to your account, contact NnokBet support immediately.

KYC Verification

NnokBet may require identity verification (Know Your Customer or KYC) before processing withdrawals or for transactions above a certain amount. This typically involves a copy of your national ID or passport. Withdrawals may be placed on hold until KYC verification is complete.

The following rules apply when placing bets on NnokBet:

Bet Acceptance & Cancellation

Once a bet has been confirmed, it generally cannot be cancelled. However, NnokBet may void or cancel a bet under the following circumstances:

• If a match or event is cancelled.
• If there is a technical error or inaccuracy in the displayed odds.
• If there is evidence of match manipulation or irregularities in an event.
• If the bet is in clear violation of NnokBet's policies.

Live Betting Rules

Odds change quickly in live betting. If the odds shift between the time you submit a bet and the time it is accepted by the system, the bet will be placed at the updated odds. If you do not accept the new odds, the bet will be automatically cancelled.

Maximum Bet Limit

NnokBet sets maximum bet limits for each market and event. These limits may vary by market and user tier.

The following policies apply to all transactions on NnokBet:

Deposit

• Only use payment methods registered in your own name when making deposits.
• Minimum deposit amounts vary depending on the payment method.
• Deposits are typically credited to your account instantly.

Withdraw

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals cannot be processed until KYC verification has been completed.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• NnokBet may request additional verification for unusual or suspicious transactions.

NnokBet offers a variety of bonuses and promotions, each with its own terms and conditions. Claiming a bonus means you agree to those terms.

Wagering Requirements

Bonus funds cannot be withdrawn directly. To convert a bonus into withdrawable cash, you must place bets a specified number of times — this is known as the wagering requirement. For example, a 10x wagering requirement means you need to bet ten times the bonus amount.

• The deadline to complete wagering requirements is stated separately in each offer.
• Certain sports or markets may not be eligible for bonus wagering.
• Each bonus can only be claimed once, unless otherwise stated.
• Misuse of bonuses may result in bonus cancellation and account suspension.

The following activities are strictly prohibited while using NnokBet:

• Creating an account using a false identity or fraudulent information.
• Operating multiple accounts or using another person's account.
• Abusing the bonus system or exploiting promotions through unauthorized means.
• Participating in any activity related to match fixing or manipulation.
• Unauthorized access to NnokBet systems through hacking, scraping, or any other method.
• Betting with third-party funds or engaging in money laundering.
• Allowing minors to use your account or placing bets on their behalf.

NnokBet takes your personal data seriously. Our Privacy Policy explains in detail how your information is collected, used, and stored.

In short:

• Your data is never sold to third parties.
• Your data is used to meet security and legal compliance requirements.
• You can request to view or delete your personal data at any time.

For more details, visit our Privacy Policy Read.

NnokBet is committed to responsible betting. We want you to bet for fun — not to find yourself in trouble.

Ways to Protect Yourself

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Time Limits: Set a daily limit on how long you play.
• Self-Exclusion: Temporarily close your account for a set period of time.
• Reality Check: Enable regular play-time reminder notifications while gambling.

To learn more about responsible betting, visit our Responsible Gambling View page.

NnokBet may temporarily or permanently suspend an account for the following reasons:

• Any violation of the terms and conditions.
• Providing false information or refusing to cooperate with KYC verification.
• Suspicious transactions or suspected fraudulent activity.
• At the user's own request (self-exclusion).
• By order of authorities or as required by law.

Users are generally notified before an account is closed. However, in cases of fraud, the account may be closed without prior notice.

If you have a dispute regarding a bet outcome or any account-related matter:

1. Please reach out to us first via live chat or email.
2. Clearly describe the issue and provide all relevant details (bet ID, date, amount).
3. The NnokBet team will provide an initial response within 48 hours.
4. Complex cases may take up to 7 business days to investigate.

NnokBet's decisions are final. That said, we are committed to ensuring fairness in every case.

NnokBet reserves the right to update these Terms and Conditions at any time. When changes are made:

• Updated terms will be published on this page.
• Users will be notified of significant changes via email or in-app notification.
• Continued use of the service after any changes will be considered acceptance of the updated terms.

We recommend checking this page regularly to stay up to date with the latest terms.